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Specializing in complete exterior and interior remodeling, Bak Brothers, Inc. provides a wide range of products to bring a new look to an existing place. Entry door and window replacement, James Hardie Fiber Cement Siding and asphalt roofing systems, decks, porticos and entry ways, along with kitchen and bath remodeling are just a few of the types of projects we can help with. With hundreds of reviews on Google, Yelp, Facebook, the Better Business Bureau and Angie's List, our work speaks through the most important voice: our customers. We offer industry leading financing options as well.
The truth is, our story isn’t an uncommon one. Like many businesses in the United States, our story starts with a hard-working immigrant.
When Ben Bak and his family moved from Poland to Chicago in the early 90s, they met up with Ben’s younger brother, Wesley, who already lived in the area. A former music teacher, Ben didn’t speak English and couldn’t continue his teaching career in the States, so he began working with a siding subcontractor and learning about the world of construction.
By listening to cassette tapes to and from job sites, Ben taught himself English and found that he had a passion for construction, which coincided with his natural ability to help people pedagogically. He and Wesley had a dream of working for themselves, so they decided to take the leap and officially form Bak Brothers Remodeling in 1995.
As they got to work doing local jobs as their own subcontracting company, word about their services spread throughout the community and they quickly started to build a client base, making connections with homebuilders. With his background in teaching, Ben had a unique approach to explaining each step of the building process to his customers, using visuals along with his words. This care and thoughtfulness helped the company begin to flourish. By the late 90s, they had a Rolodex of clients and they were starting to see their American dream come to life.
In the following years, Ben’s son, Artur, started working on job sites with his dad and uncle while he was in high school. During college in the mid-2000s, Artur would occasionally work in the office doing data entry, invoicing, and other similar tasks, like exploring how Google and Facebook could help grow the business.
When Artur graduated from college in 2008, he took a year off, with a plan to go to law school, when he met his now-wife. When the couple found out they were expecting their first child, Artur felt a change of heart about his career plans, realizing that his passion was truly with the family business he’d helped with over the years. It was then that he dove headfirst into the company. Artur helped Ben and Wesley systemize their “teaching” approach for customers and became the main sales lead for Bak Brothers.
As a result, more and more homeowners began choosing Bak Brothers for their home improvement projects. On top of that, repeat customers were coming in, thanks to the intimate approach used for each project and customer.
“Above anything else, Bak Brothers cares about the customer experience and it shows with every project we do. That approach has really resonated with our customers, leading to our long-standing reputation within the community. I’m just so proud to be part of it,” explains Artur.
Today, more than a decade after joining the business, Artur still runs the company that his father and uncle built, continuing their legacy as a family company that treats customers with care and respect at every turn.